1. Scope
This policy explains how PointSphere Studio handles information provided through this website and related course conversations. It applies to visitors, prospective learners, and customers who contact the studio.
2. Information we receive
When you contact us, we may receive your name, email address, telephone number, message, and details you choose to share about your learning goals. We do not request sensitive personal information through the contact form.
3. How information is used
We use submitted information to answer questions, provide requested support, discuss course suitability, maintain service records, and improve our communications. We do not sell contact information or use it for unrelated advertising without appropriate permission.
4. Browser storage and cookies
The demo catalog stores saved course IDs, cart quantities, theme preference, and cookie consent in your browser’s local storage. These values remain on your device and are not a payment record. Essential site behavior may use cookies or similar technologies when the production service is connected.
5. Retention and security
We retain correspondence only as long as reasonably needed to respond, provide support, meet legal obligations, or resolve disputes. We use reasonable administrative and technical safeguards, although no internet transmission can be guaranteed completely secure.
6. Your choices
You may ask what personal information we hold, request correction or deletion where applicable, or withdraw a voluntary communication preference. Email [email protected] with sufficient detail to help us locate your request.
7. Children and changes
The service is intended for a general audience and is not directed to children under thirteen. We may update this policy when our practices or legal requirements change and will publish the revised effective date here.
8. Contact
Questions about this policy may be sent to [email protected] or +1 (415) 555-0186.